We divided users' most frequently asked questions in two parts: the language course FAQ and the idioms class FAQ. For each program, there are three sections to help you find the information you need easily:

• Language Course - On this page you will find answers to common questions about our online courses: how is the course organized?, can I sample the course before enrolling?, do I get a certificate?, etc.

• Language Course Enrollment - This page answers typical questions about the enrollment process: how do I enroll?, what if I forget my password?, how can I pay the enrollment fee?, are payment methods secure?, etc.

• Language Course Tech Stuff - Visit this page if you need to know more about the technical requirements of our online program: what do I need to take a course?, what is Shockwave?, can I take the lessons offline?, etc.

• Vocabulary Class - On this page you will find answers to common questions about our vocabulary class: how is the class structured?, can I try the class before enrolling?, can I print out the German flashcards?, etc.

• Vocabulary Class Enrollment - This page answers typical questions about the registration process: how do I enroll?, what if I forget my User-ID?, are payment methods secure?, etc.

• Vocabulary Class Tech Stuff - Visit this page if you need to know more about the technical requirements of the vocabulary class: what do I need to use the program?, what is Flash?, can I study offline?, etc.

• Idioms Class - On this page you will find answers to common questions about our idioms class: how is the class structured?, can I try the class before enrolling?, can I print out the idioms?, etc.

• Idioms Class Enrollment - This page answers typical questions about the registration process: how do I enroll?, what if I forget my User-ID?, are payment methods secure?, etc.

• Idioms Class Tech Stuff - Visit this page if you need to know more about the technical requirements of the idioms class: what do I need to take the class?, what is Flash?, can I study offline?, etc.

If you have gone through all the FAQ pages and your questions are not answered, please send us a message with your query: click here.